We currently ship to Canada, Australia, and Europe via UPS, FedEx, and DHL.
Orders typically ship from Kate McLeod 2-3 business days after you place your order, unless otherwise noted in the description of the product (i.e., backordered items).
Once your order has shipped, you will receive an email notification from us that contains tracking information. After leaving our facility, time to delivery is 4-12 business days (and may be subject to COVID-related shipping delays).
Once the package is in the hands of the shipping carrier, we are not responsible for delivery delays or if a package is not able to be delivered due to customs or address errors. However, we’re happy to work with you if any issues arise. Simply email us at email@example.com.
All prices are listed in USD and subject to duties / tariffs upon arrival in your country. Before ordering, we recommend international customers check the current exchange rate and duties on imported US personal care products to get the best idea of what they will be charged.