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FAQs

General

How long does each product last?

The Face Stone lasts 3-6 months with daily usage, and provides twice as much usage per oz than a traditional face moisturizer.

The Body Stone lasts 4-6 weeks with daily usage, while the Body Stone Mini lasts 2-3 weeks with daily usage.

The Pebble is a single-use solid bath and shower oil, where one tray of pebbles will last you 20 showers/baths.

What is the product shelf life?

Our products are made with plant-based butters which are an incredible natural preservative, making the shelf life two years. However, for optimal usage, we recommend using it within a year after opening.

Are your products vegan?

Yes, our products are 100% vegan, with absolutely no animal testing. We are proudly certified cruelty-free by Leaping Bunny, whose certification requirements you may review here: https://www.leapingbunny.org/ 

Are your products gluten-free?

Yes, all of our products are gluten-free.

Are your ingredients organic?

While all of our ingredients are not certified organic, Body Stones are proudly Made Safe certified. To receive a Made Safe certification, our products must be thoroughly examined by researchers and scientists to ensure they are made without known behavioral toxins, carcinogens, developmental toxins, reproductive toxins, toxic solvents, or harmful VOCs. Ingredients are further examined by a chemist for bioaccumulation (builds up in our bodies), persistence (builds up in the environment), general ecosystem harm, as well as for aquatic and animal toxicity. This 360-degree assessment makes MADE SAFE™ the leading standard in the country, and we are extremely proud to carry their stamp of approval. 

Who may be sensitive to your products?

Our formulations include nut oils and cocoa butter, so please do not use our solid moisturizers if you have or suspect a nut allergy or chocolate allergy. Developing an allergen-friendly Stone is certainly top of mind for us, so please stay posted on this!

Body Stone

What is a Body Stone?

The Body Stone is a plant-based lotion bar designed to soften on contact with skin and glide on like silk to intensely nourish the body. Formulated without any water, wax, or synthetics, the Body Stone is highly concentrated nourishment in the palm of your hand. Our blend of nourishing cocoa butter and four luxurious oils (sweet almond, apricot kernel, avocado, and fractionated coconut) leaves your skin soft, supple, and glowing. Choose the Body Stone that's perfect for you based off their unique blend of pure essential oils that provide benefits for both body and mind.

How is a Body Stone different than a body lotion?

Traditional body lotions tend to be diluted with 80% water and blended with a cocktail of harsh chemicals, synthetics, and the ever vague "fragrance." Their ingredients often include beeswax which feels sticky when applied and doesn't fully absorb into your skin, as well as alcohol which results in a "quick dry" effect which is drying and damaging over time. The Body Stone is completely plant-based and plastic-free. Formulated with over 80% cocoa butter and blended with four plant-based oils, there is no dilution from water or alcohol. Our nourishing wax-free formula glides on like silk without any sticky rubbing or tugging. It's highly concentrated nourishment in the palm of your hand. 

How do use the Body Stone?

Start with warm, dry skin ideally after a bath or shower as that's when our pores are fully open and most receptive to retaining moisture.

Prep the Body Stone for use by cupping it between your palms so it begins to soften with your body heat. This ensures a smooth and luxurious application experience without any rubbing or tugging.

Glide the Stone directly across your skin. A little goes a long way—just one or two strokes on each body part will provide your skin with all the nourishment it needs.

Take some time to massage the nourishing oils into your skin. Our waterless formula absorbs easily, leaving no sticky residue.

Finally, admire. Take an intentional moment to luxuriate in the intimate magic your Body Stone ritual invites into your life.

How do I store my Body Stone?

After each use, re-wrap your Body Stone in its 100% cotton cloth and nestle it back in it's reusable bamboo canister. Bamboo provides insulation from both heat and humidity, making it the ideal storage environment (especially in a steamy bathroom). For on-the-go storage, our Travel Cases are the perfect way to go. Made with bamboo-based biocomposite, it provides the same insulation as our canisters, but with a travel-friendly design. Since our Stones are designed to soften on contact with skin, they should not be placed in direct sunlight or exposed to extreme heat.

Are Body Stones safe to use during pregnancy?

The Mama Stone and Unscented Stone are ideal for expecting and new mamas as they're both completely fragrance-free and made without any essential oils. The gentle ingredients have various pre and post natal benefits and are safe enough for the most sensitive skin so you can continue to use it once baby is born. This said, we always recommend reviewing your beauty and cosmetic products with your physician to ensure our Body Stones align with their medical guidance around your pregnancy.

What is the difference between a Body Stone and a Body Stone Mini?

Our full-size Body Stones are 3.5 oz and fill the palm of your hand. Our Body Stone Minis are 1 oz, and are a wonderful way to sample our product and determine which fragrance you love most.

What should I do if my Body Stone broke into pieces?

Embrace the broken bits - even the smallest pieces can be worked into the body for magical effects. When you get to the very end of your Stone, draw yourself a hot bath and toss in the remaining pieces. They’ll melt, you’ll soak - it’s truly a glorious deep-conditioning treatment for the body. You’ll emerge moisturized, rejuvenated, and unbelievably soft.

What are Freshly Batched Body Stones?

Freshly Batched is our seasonal limited edition Body Stone collection that feature new scent profiles and ingredients inspired by the changing seasons. Kate's unique blends focus on the seasonal hiccups we all face (like drier skin in the Winter or more sun exposure in the Summer) and attempt to alleviate them with a moment of intentioned self-care. Freshly Batched Stones are released during the beginning of each season and stick around until they sell out (which happens quickly as they are made in small quantities). Unfortunately, limited edition Stones are not available for subscription as they change from season to season.

Face Stone

What is a Face Stone?

Our Face Stones are a powerful, solid moisturizer that balances, brightens, and locks in hydration without clogging pores. Formulated with nine plant-based, natural ingredients that are chock full of gamma-linolenic and other fatty acids, the Face Stone is a highly concentrated form of moisture and a little goes a long way.

Are Face Stones non-comedogenic?

Each Face Stone is formulated with a kokum butter base, a non-comedogenic emollient that will not clog pores and is suitable for all skin types. Kokum butter provides a lightweight, buildable texture that spreads and absorbs easily into the skin without any grease. It is also a natural humectant, so it attracts and retains moisture by drawing water vapor to the surface of the skin to lock in hydration.

How do I incorporate the Face Stone into my skincare routine?

Apply the Face Stone in the morning after you cleanse your face and before your daily SPF. It can also be used at night. We suggest applying a thicker coat to clean skin as an overnight sleeping mask. The Face Stone can also be used as a natural highlighter, a makeup primer, and a lip balm. At Kate McLeod we believe less is more. Over-exfoliation and ten-step skincare routines can do more harm than good as they strip your skin of its natural hydration. Our simple, powerful solid face moisturizer deeply nourishes and locks in moisture with just one step. 

How do I keep the Face Stone clean?

We recommend applying the Face Stone with clean hands to a clean face and storing it back in its green glass jar after each use. One of the top reasons Kate removed water from the Face Stone formula is because water breeds bacterial and microbial growth, which can cause infection and inflammation. Our Face Stone is 100% plant-based nourishment and water-free. Kokum butter acts as an incredible natural preservative, keeping the Face Stone sanitary without added synthetic ingredients.

Subscriptions

I'm interested in a subscription. How does this work?

You can subscribe to any Body or Face Stone. Navigate to the Stone of your choice and select your subscription frequency. As a subscriber you'll receive a 20% discount and free shipping. Subscriptions can be adjusted at anytime; edit or skip a shipment whenever you need by simply logging into your Kate McLeod account. If you ever need assistance, please reach out to us at support@katemcleod.com.

How Do I Access and manage My Account?

If you have not already created a username and password, you will need to create an account on our website to have access to your subscription. Once you made an account, login here or click on "Account" in the menu on the top right of this page. Forgot your account information? Reach out to us at support@katemcleod.com and we are happy to help!

Wholesale & Stockists

Is Kate McLeod currently accepting new wholesale partnerships?

We’re so glad you asked and are thrilled about the possibility of working with you! Please email us at support@katemcleod.com with the name of your boutique, details around other brands you carry, a link to your website and social media pages, and anything else you feel called to share. Please note that we are only seeking new wholesalers within the U.S. at this time.