Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.katemcleod.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and ), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
THIRD PARTY ADVERTISING
We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here: https://rakutenadvertising.com/legal-notices/services-privacy-policy
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CCPA: https://www.katemcleod.com/pages/ccpa-compliance
GDPR: https://www.katemcleod.com/pages/gdpr-compliance
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SMS TERMS & CONDITIONS
By enrolling or otherwise agreeing to receive text messages from or on behalf of Kate McLeod, or by otherwise providing your phone number to Kate McLeod, you agree to these SMS Terms as well as Pattern Brands’ Terms of Use and Privacy Policy which are incorporated herein by reference. For purposes of the SMS Terms, “Kate McLeod,” “the Company,” “we,” or “us” shall mean Kate McLeod, Inc.
Opting in to Receive Text Messages
By opting in to any Kate McLeod promotional text program, you expressly consent to receive recurring marketing text messages (message frequency may vary) that may be sent using an automatic telephone dialing system, by or on behalf of Kate McLeod, at the cell phone number you provide us. Text message and data rates may apply. To opt in to Kate McLeod’s promotional text messaging programs, please follow the instructions provided by the specific program from which you wish to receive marketing text messages. By voluntarily providing your cell phone number to Kate McLeod related to your account or a transaction, without opting in to any Kate McLeod promotional text program, you consent to receive transactional, operational, or informational text messages at that phone number, including but not limited to order confirmations, shipping and delivery notifications, and appointment reminders for grooming, veterinary, training, or wellness services. Please note that we may not be able to deliver messages to all mobile carriers.
Consent to receive texts is not a condition of purchasing any goods or services, and you understand and agree that all text messages may be sent using automated technology.
How to Opt Out and Get Help
To stop receiving text messages from Kate McLeod, you may reply STOP to the text message. After texting STOP, you may receive an additional communication confirming that your request has been received and processed, and you may continue to receive text messages for a short period while Kate McLeod processes your request(s). If you opt out of one Kate McLeod text messaging program, you will be removed from all Kate McLeod text messaging programs for which you may have opted in (if applicable). If you need further assistance, text HELP to the number sending the message, or contact Kate McLeod's customer service at support@katemcleod.com. Below is more information on the types of text messages you may receive, and opting out of text messages from Kate McLeod:
- Marketing Alerts, SMS Informational Campaigns, and One-Time Offer Campaigns: By enrolling in promotional text programs such as Kate McLeod Mobile Marketing alerts, SMS Informational Campaigns, or One-Time Offer Campaigns, you will receive recurring marketing and informational texts (message frequency may vary) sent via automated technology from or on behalf of Kate McLeod. For help, reply HELP; text HELP to +1 (833) 506-1697; or contact support@katemcleod.com. Consent to receive texts is not a condition of purchasing any goods or services. Message and data rates may apply.
After opting out of receiving text messages, you can re-enroll in any Kate McLeod text messaging program by following the instructions for that program. We would be happy to welcome you back. Message and data rates may apply for any messages sent to you from or on behalf of Kate McLeod, and messages sent to Kate McLeod from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Eligibility and Change in Phone Number
By opting in to Kate McLeod's promotional text messaging program or by otherwise providing your cell phone number to Kate McLeod, you warrant that you are 18 years of age or older. You further warrant that you are the current subscriber or authorized user of the phone number you have provided. You agree that you will not initiate messages to the mobile phone of any other person or entity without authorization. If you change, forfeit, or deactivate the phone number you have provided to Kate McLeod, you agree to notify Kate McLeod immediately. Failure to do so constitutes a material breach of these SMS Terms and Pattern’s Terms of Use. Mobile carriers are not liable for delayed or undelivered messages.
Changes to the SMS Terms
These SMS Terms may be updated by Kate McLeod at any time without prior notice. By continuing to be enrolled in any Kate McLeod promotional text messaging program, or by providing your cell phone number for transactional, operational, or informational text messages, you agree to any changes.
CONTACT US
For more information about our privacy practices, if you would like to request or delete your data (DSAR), if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@katemcleod.com or by mail using the details provided below:
Kate McLeod Inc.
Attn: Privacy Compliance Officer
54 Elizabeth Street
Suite 4
Red Hook, NY 12571
United States