Warm Weather Shipping

Our solid moisturizers are crafted to melt beautifully on contact with skin, which means they're sensitive to summer heat, too. During warmer months, we take extra care to help them arrive in perfect condition. 

How We Protect Your Order

Every warm-weather shipment is thoughtfully packed to help your products stay cool in transit.

Temperature Monitored

We monitor temperatures at every shipping destination to determine the best packing and shipping method.

Priority Shipping

Orders over $75 shipping to warm-weather destinations are automatically upgraded to USPS Priority Mail at no additional cost.

Weekend Protection

To reduce time in transit, order may take up to two additional business days to ship during the warmest months.

A Cooler Way to Ship

We searched for the most sustainable and effective colling materials we could find. Summer shipments include biodegradable insulated liners made from US-grown, non-GMO corn and reusable, sweat-resistant ice packs to help protect your order.

If Your Body Stone Has Softened

Made without sticky wavs or synthetic fillers, our moisturizers may soften in extreme heat. If yours arrives softened, simply place it in the refrigerator for about 30 minutes. If your order arrives completely melted, click the link below to contact our support team.

A FEW WAY YOU CAN HELP

Small steps that make a big difference

1 Shop Somewhere Secure
Choose an address where someone can receive your package as it arrives.
2 Bring It Inside Immediately
Retrieve your package soon after delivery to avoid prolonged heat exposure.
3 Keep It Cool
If softening occurs, refrigerate for 30 minutes before enjoying.
A foot file and gold 'Kate McLeod' branding, styled on a light wood surface next to bamboo containers and cream-colored body stones.
HAVE QUESTIONS?

If you'd like help before placing your order, our team is happy to help.